Terms & Conditions

1. Definitions

In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:

• "pane77", "we", "us", "our" refers to the online gaming platform operating at https://pane77.cam and all associated services.
• "Player", "you", "your" refers to any individual who registers an account and uses pane77 services.
• "Account" refers to the personal account created by a Player to access pane77 services.
• "Website" refers to https://pane77.cam and all subdomains, mobile versions, and associated platforms.
• "Services" refers to all gaming products offered by pane77 including sports betting, live casino, slot games, and other gambling activities.
• "Funds" refers to money deposited into your Account or winnings credited to your Account.
• "Bet" or "Wager" refers to any stake placed on any game or sporting event offered through pane77 Services.
• "Terms" refers to these Terms & Conditions, as may be amended from time to time.

2. Acceptance of Terms

By accessing the pane77 Website, registering an Account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming policies. If you do not agree with any provision of these Terms, you must immediately cease using pane77 services and close your Account.

These Terms constitute a legally binding agreement between you and pane77. We reserve the right to modify these Terms at any time. Material changes will be notified to Players via email or through prominent notice on the Website. Continued use of pane77 services after such notification constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To register and maintain an Account with pane77, you must meet the following eligibility criteria:

• You must be at least 21 years of age at the time of registration. We will verify your age through identity documentation.
• You must be a resident of Indonesia or located within Indonesia at the time of registration and use of Services.
• You must not be located in any jurisdiction where online gambling is prohibited by law.
• You must have the legal capacity to enter into a binding contract under Indonesian law.
• You must not be registered or have previously registered with pane77 under a different name or identity.
• You must not be self-excluded from gambling activities or listed on any gambling exclusion register.

3.2 Account Registration Process

When creating an Account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. You agree to:

• Provide truthful and accurate information during registration.
• Maintain and promptly update your Account information to keep it accurate and current.
• Maintain the security and confidentiality of your Account username and password.
• Notify pane77 immediately of any unauthorized use of your Account or any security breach.
• Accept responsibility for all activities that occur under your Account.

Each Player is permitted to hold only one Account with pane77. Opening multiple Accounts is strictly prohibited and will result in closure of all duplicate Accounts and forfeiture of associated Funds.

3.3 Identity Verification (KYC)

pane77 is required to verify the identity of all Players to comply with anti-money laundering regulations and responsible gaming requirements. You agree to provide government-issued identification documents upon request, which may include:

• Indonesian National Identity Card (KTP / Kartu Tanda Penduduk)
• Indonesian Passport
• Proof of residential address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Selfie photograph holding your identification document

We reserve the right to request additional verification documents at any time. Failure to provide requested documents within 30 days may result in Account suspension or closure. Withdrawals may be restricted until verification is completed.

4. Deposits and Account Funding

4.1 Accepted Payment Methods

pane77 accepts deposits through the following Indonesian payment methods: Bank BCA, Bank BRI, Bank BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum and maximum deposit limits vary by payment method and are displayed during the deposit process.

4.2 Deposit Requirements

• All deposits must originate from a bank account or payment method registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are processed immediately upon confirmation from your payment provider. Processing times vary by method but typically complete within seconds to 10 minutes.
• pane77 does not charge fees for deposits. However, your bank or payment provider may impose transaction fees.
• You are responsible for ensuring sufficient funds are available in your payment account before initiating a deposit.
• Deposited funds are intended for gaming purposes only and must be used to place Wagers on pane77 Services.

4.3 Deposit Limits

pane77 offers optional deposit limit tools as part of our Responsible Gaming commitment. You may set daily, weekly, or monthly deposit limits through your Account settings. Once set, these limits cannot be increased for 24 hours. Decreases to deposit limits take effect immediately.

5. Withdrawals and Payouts

5.1 Withdrawal Process

You may withdraw Funds from your Account at any time, subject to the following conditions:

• Your Account must be fully verified (KYC completed).
• Withdrawals must be made to a bank account or e-wallet registered in your name.
• You must withdraw to the same payment method used for deposits whenever possible.
• Minimum withdrawal amount is Rp 50,000. Maximum withdrawal amounts vary by payment method and VIP status.
• Withdrawals are processed within 15 minutes to 24 hours depending on payment method and verification status.

5.2 Withdrawal Restrictions

pane77 reserves the right to delay or refuse withdrawals under the following circumstances:

• Incomplete or pending identity verification (KYC).
• Suspicion of fraudulent activity, money laundering, or violation of these Terms.
• Active bonus with unfulfilled wagering requirements.
• Technical issues with your payment provider or banking system.
• Ongoing investigation into Account activity or compliance matters.

5.3 Withdrawal Fees

pane77 does not charge fees on withdrawals. However, intermediary banks or payment providers may deduct transaction fees. These third-party fees are beyond our control and are the Player's responsibility.

6. Betting Rules and Conduct

6.1 General Betting Conduct

• All Bets are final once confirmed. You are responsible for reviewing Bet details before confirmation.
• pane77 reserves the right to void Bets placed on obviously incorrect odds or as a result of technical errors.
• Minimum and maximum stake limits apply to all games and markets. These limits are displayed before Bet placement.
• In the event of a dispute, pane77's transaction records are considered final and binding.
• Bets placed after an event has started may be accepted as "in-play" Bets at adjusted odds.

6.2 Sports Betting Rules

Sports betting settlements are based on official results published by the governing sports bodies. For football matches, full-time results (90 minutes plus injury time) apply unless otherwise stated. Extra time and penalty shootouts are excluded unless specifically offered as markets. Asian handicap, Over/Under, and other specialized markets follow standard industry rules as published in our sportsbook section.

6.3 Casino Game Rules

Live casino games are governed by the rules of the specific game provider (Evolution Gaming, Pragmatic Play Live, etc.). Game rules are available within each game interface. Slot game outcomes are determined by certified Random Number Generators (RNG). Return to Player (RTP) percentages are published by game providers and displayed within game information screens.

6.4 Prohibited Activities

The following activities are strictly prohibited and constitute material breach of these Terms:

• Using automated betting software, bots, or systems designed to place Bets without human intervention.
• Colluding with other Players or engaging in syndicate betting to exploit bonuses or manipulate markets.
• Exploiting technical errors, bugs, or glitches in the pane77 platform.
• Using your Account for purposes other than personal entertainment (commercial use, money laundering, etc.).
• Providing false or misleading information during registration or verification.
• Reverse engineering, decompiling, or attempting to discover source code of pane77 software.
• Engaging in abusive, threatening, or harassing behavior toward pane77 staff or other Players.

Violation of these prohibitions will result in immediate Account suspension, forfeiture of all Funds, and potential legal action.

7. Bonuses and Promotions

7.1 Bonus Terms

pane77 may offer bonuses, promotions, and loyalty rewards from time to time. All bonuses are subject to specific terms and conditions published with each promotion. General bonus rules include:

• Bonuses are intended for recreational Players only. Bonus abuse or systematic exploitation will result in bonus forfeiture and Account closure.
• Each Player is entitled to one bonus per promotion unless otherwise stated.
• Bonuses typically require wagering requirements before withdrawal. These requirements are clearly stated in each promotion's terms.
• Wagering contributions vary by game type (e.g., slots may contribute 100%, table games 10%).
• pane77 reserves the right to modify, cancel, or withdraw any bonus or promotion at any time.

7.2 Bonus Forfeiture

Bonuses may be forfeited if:

• You request a withdrawal before meeting wagering requirements.
• You violate any bonus term or these general Terms & Conditions.
• Your Account is closed or suspended for any reason.
• The bonus expires before wagering requirements are met.

8. Responsible Gaming and Self-Exclusion

pane77 is committed to promoting responsible gaming. We provide tools to help Players maintain control over their gambling activities. For detailed information on available tools and support resources, please refer to our Responsible Gaming page.

If you believe your gambling is becoming problematic, you may self-exclude your Account for periods ranging from 24 hours to permanent closure. During self-exclusion, you will not be able to access your Account, deposit Funds, or place Bets. Contact our support team to initiate self-exclusion.

9. Account Closure and Suspension

9.1 Voluntary Closure

You may close your Account at any time by contacting pane77 customer support. Upon closure, any remaining Funds will be returned to you via your registered withdrawal method after deducting any outstanding obligations. Bonuses and loyalty points will be forfeited upon Account closure.

9.2 Suspension or Termination by pane77

pane77 reserves the right to suspend or permanently close your Account at our sole discretion if:

• You violate any provision of these Terms & Conditions.
• We suspect fraudulent activity, money laundering, or illegal use of Services.
• You provide false information during registration or verification.
• You engage in prohibited activities as defined in Section 6.4.
• Required for legal or regulatory compliance reasons.

Upon termination for breach of Terms, all Funds may be forfeited and withheld.

10. Liability and Disclaimers

10.1 Service Availability

While pane77 strives to provide uninterrupted service, we do not guarantee that our Website or Services will be available at all times. Services may be temporarily suspended for maintenance, upgrades, or due to circumstances beyond our control. We are not liable for any losses resulting from service interruptions.

10.2 Limitations of Liability

To the maximum extent permitted by law, pane77 shall not be liable for:

• Any indirect, consequential, or incidental damages arising from your use of Services.
• Losses resulting from technical failures, server downtime, or internet connectivity issues.
• Third-party actions including payment processor failures or banking delays.
• Unauthorized access to your Account resulting from failure to maintain password security.

Our total liability for any claim arising from your use of pane77 Services shall not exceed the amount of Funds deposited into your Account during the 90 days preceding the claim.

10.3 Player Responsibility

You acknowledge and agree that:

• Gambling involves financial risk and you may lose money.
• You are solely responsible for all Bets placed through your Account.
• It is your responsibility to understand the rules of each game before placing Bets.
• You are responsible for maintaining secure internet connections and device security.
• You must comply with all applicable laws in your jurisdiction regarding online gambling.

11. Intellectual Property

All content on the pane77 Website including text, graphics, logos, images, software, and game content is the property of pane77 or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

12. Privacy and Data Protection

pane77 collects and processes personal information in accordance with our Privacy Policy. By using our Services, you consent to the collection, use, and storage of your information as described in our Privacy Policy. We implement industry-standard security measures to protect your data, but no system is completely secure. You acknowledge the inherent risks of transmitting information over the internet.

13. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with international gaming industry standards and practices. Any disputes arising from your use of pane77 Services shall be resolved through good faith negotiation. If negotiations fail, disputes may be submitted to binding arbitration under internationally recognized arbitration rules.

For Player complaints or disputes, please first contact our customer support team at [email protected]. We aim to resolve all complaints within 14 business days of receiving complete information.

14. General Provisions

14.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.2 Waiver

Failure by pane77 to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

14.3 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. pane77 may assign these Terms to any affiliated entity or successor without notice.

14.4 Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming policies, constitute the entire agreement between you and pane77 regarding use of our Services.

15. Contact Information

If you have questions about these Terms & Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the pane77 Website
• WhatsApp & Telegram: Available through our customer support channels

Our customer support team operates 24 hours a day, 7 days a week, with Indonesian-speaking agents available to assist you.